Niju Kun, the forgotten instructions!

 

Niju Kun, the forgotten instructions!

            Almost 77 years ago Funakoshi Gichin published his “20 guiding principles of Karate” as a guide for students training in True Karate.  Most of us are not even familure with them and I have been doing Karate for almost 35 years now. I have read them but hardly memorized them. I found out about them by accident when reading a book I had borrowed from my instructor and they really laid out why I train in Karate and now how I train.

                The Dojo Kun is an oath of behavior and a means to promote Karate to the world. It basically says “try hard and be a good person” in five different verses. The Niju kun however is more of a “how to actually train” kind of instruction from Master Funakoshi. While the Dojo Kun tells us how to behave, what not to do as a person and to work hard to be better (personally and in Life) The Niju Kun tells us to train a specific way, act a specific way and prepare a specific way. So, why is it a lost lesson?

                So, the Niju kun! It’s a series of principles that you read and learn how to follow Karate right? Well, like most things Karate it is not that easy. They are not exactly a “text” on how to train and follow Karate…they are a series of things to THINK about when you are thinking about Karate and then put your decipher cap on and figure out what they mean to you. Some seem very straight forwards and others seem really deep and meaning filled…the truth is that they all are deep and meaning filled and also very specific. They should also be required reading for all Black belts….in fact they are for any black belt that train with me.

                The more I study the Niju kun the more I see the pure genius of Funakoshi Sensei and his dedication to the true spirit of the art. Karate is a life time endeavor and should not be reserved for youth, the benefits for all those training range from stress reduction to better health. And as I get older my health needs a bit of a tweak from time to time, Karate is always my answer. The kun deals with so many approaches to Karate that it reveals a kind of flexibility in its approach to helping everyone who wants to participate in the art and it also has specificity as well. Truly a intelligent piece of work from a vastly intelligent person.

                While many of his peers were focused on specific people and specific facets of training in Karate, Funakoshi put his mind to making sure Karate grew out of what it once was, much like Itosu did, Funakoshi pushed for a more broad but singular specific approach to his Karate information and influence. He knew that if Karate was to grow that he would have to stretch out and reach out to all those that can benefit from it, which was more than just the athlete, or the wealthy land owner looking for distractions and meaning to their lives. Karate had to be for everyone!

                The Niju kun explores the ways to train in Karate. It does not say “Warm up first for 5 minutes then move on to half hour of Kata” . But, what it does do is give you an idea about what you should be feeling and your intent when training. Everyone should focus on the Niju kun as you move into black belt and see how you can apply it to your training regimen. I will first just show the Niju kun then I will break it down in my next few blogs.

 

Karate-do begins and ends with bowing.
一、空手道は礼に始まり礼に終る事を忘るな
Hitotsu, karate-do wa rei ni hajimari rei ni owaru koto o wasuruna

There is no first strike in karate.
一、空手に先手なし
Hitotsu, karate ni sente nashi

Karate stands on the side of justice.
一、空手は義の補け
Hitotsu, karate wa, gi no tasuke

First know yourself, then know others.
一、先づ自己を知れ而して他を知れ
Hitotsu, mazu onore o shire, shikashite ta o shire

Mentality over technique.
一、技術より心術
Hitotsu, gijutsu yori shinjitsu

The heart must be set free.
一、心は放たん事を要す
Hitotsu, kokoro wa hanatan koto o yosu

Calamity springs from carelessness.
一、禍は懈怠に生ず
Hitotsu, wazawai wa ketai ni seizu

Karate goes beyond the dojo.
一、道場のみの空手と思ふな
Hitotsu, dojo nomino karate to omou na

Karate is a lifelong pursuit.
一、空手の修業は一生である
Hitotsu, karate-do no shugyo wa issho de aru

Apply the way of karate to all things. Therein lies its beauty.
一、凡ゆるものを空手化せよ其処に妙味あり
Hitotsu, ara yuru mono o karateka seyo; soko ni myomi ari

Karate is like boiling water; without heat, it returns to its tepid state.
一、空手は湯の如し絶えず熱度を与えざれば元の水に還る
Hitotsu, karate wa yu no gotoshi taezu netsu o ataezareba moto no mizu ni kaeru

Do not think of winning. Think, rather, of not losing.
一、勝つ考は持つな負けぬ考は必要
Hitotsu, katsu kangae wa motsuna; makenu kangae wa hitsuyo

Make adjustments according to your opponent.
一、敵に因って轉化せよ
Hitotsu, tekki ni yotte tenka seyo

The outcome of a battle depends on how one handles emptiness and fullness (weakness and strength).
一、戦は虚実の操縦如何に在り
Hitotsu, tatakai wa kyojitsu no soju ikan ni ari

Think of hands and feet as swords.
一、人の手足を剣と思へ
Hitotsu, hito no teashi wa ken to omoe

When you step beyond your own gate, you face a million enemies.
一、男子門を出づれば百万の敵あり
Hitotsu, danshi mon o izureba hyakuman no teki ari

Formal stances are for beginners; later, one stands naturally.
一、構は初心者に後は自然体
Hitotsu, kamae wa shoshinsha ni ato wa shizentai

Perform prescribed sets of techniques exactly; actual combat is another matter.
一、形は正しく実戦は別物
Hitotsu, kata wa tadashiku, jisen wa betsumono

Do not forget the employment of withdrawal of power, the extension or contraction of the body, the swift or leisurely application of technique.
一、力の強弱体の伸縮技の緩急を忘るな
Hitotsu, chikara no kyojakutai no shinshuku waza no kankyu o wasuruna

Be constantly mindful, diligent, and resourceful, in your pursuit of the Way.
一、常に思念工夫せよ
Hitotsu, tsune ni shinen ku fu seyo

 

San Ittai Me

                Learning Karate you come across plenty of Karate theories, ideas, principles and strategy. I think it was when I was a brown belt that someone started teaching Go-no Sen and Sen-no-sen to me, I figured it out pretty quick and really did not even give a second thought to why they needed fancy names to describe waiting to counter and attacking first…hey it was basic info we were given….., but things of course are much more complex than this and one learns so much more from training that just hold off and smack them after they are done or get them before they are starting to attacking.

                Recently someone has presented me with a new ideology to look into, its more about movement principles in Kumite and its called San Ittai Me. San Ittai me means three displacement principles (loosely) and it has more to do with creating an advantageous position in a fight than really guiding you through how to move. The concept is very well used in most martial arts, even if they don’t call it this, but Wado, a off shoot of Shotokan uses this ideology to explain the movements and techniques used to defend oneself properly.

                San Ittai Me is basically the three phases of defensive movement that when done properly will take a person from a disadvantage position to an advantage position. Now as with most “Deep Karate thought” it’s a cerebral exercise in physical movement that only means anything if you can rationalize and then go and do it. Most people by the time they get to this point are old dogs like me who are thinking more about how to make others better and less about what we are doing on our floor when we do Kumite. However I started reading this and found right off the bat that it helped me when teaching and when doing Kumite to realize why I was doing things the way I was…not just because that’s how “Sensei taught me” kind of thing.

                The first thing to consider is an example of a person who is standing in natural posture and is being attacked by an aggressor who is doing Oi-Zuki. The attacker is rushing in with Zenkutsu-Migi Oizuki! Or right side attacking front stance lunge punch…with gusto! I like to think of it this way as it’s a “get the hell out of the way or be run over” situation” and emphasizes the principles very well in this case.

                Now the goal of San Ittai Me is to use three phases of movement and defense in this case to go from a horrible spot to an advantageous position at the end.  The first thing or phase to call up is the Ten I phase or Change of position phase. Tan I means to move linearly away from the reach of the opponent. So the student shoots back away from the punch. This can be straight back, but I would rather suggest a slight shift to the “outside” of the attack meaning towards the attackers attacking arm so the reverse punch follow up is not as easy for them to accomplish, this movement away is Ten I or to change position.

                Next up is Ten Tai, this means to change the position of the body. This is Karate 101, we don’t leave a big target for the attacker so we rotate the body not just for defense but to create power into the defending “arm” (in this case the blocking arm. So, I suggest that the slight shift leaves you right side forwards, slight angle and facing their right leg, slightly behind their power line (see previous posts about power and lines of power). The Ten Tai creates more power and also limits the impact zone if you have not moved enough to avoid the punch.

                Last is Ten Gi. Ten Gi is the actual blocking movement that causes the opponent to miss the attacked target. The blocking motion is not just a block, it’s a deflection or redirection of the initial attacking  weapon.  Far to often we see students who are defending attack the initial movement like they are trying to meat force with more force and that carries over into all blocking movements, including Gedan Barai vs Mae Geri. The bones in the forearm are relatively small compared to those in the Shin, a force on force block ends with the defender breaking their arm! Ten Gi tells us that you must redirect the attack and then take advantage of the sudden off balance (mentally or physically) of the attacker and redirect a counter at the aggressor.

                San Ittai Me may seem like an exercise in just breaking down the basic moves done in a blocking sequence and using fancy Japanese to do so, and for the most part it is. But if you truly study it and then apply each of the three phases you will realize that most people miss one or two and it will help you both as an attacker and as a defender if you study the three phases of defensive movement.

 

Strategy and Tactics – In Karate

The word Strategy comes from the Greek word Strategia or to lead by a military leader. This Noun means “the science or art of combining and employing the means of war in planning and directing large military movements and operations” or “ Skill full use of Stratagem” and “ A plan, method or series of maneuvers or stratagems for obtaining a specific goal or result”.

                Tactic, another Greek word from the word “Tacticus” for arraigning or ordering”. The word today refers to a the actual maneuvers or movements that are done to gain advantage over someone or a situation. “the mode or procedure for gaining advantage or success”.

                In Karate, and in fact in most vernaculars the two are normally used interchangeably, but they really are not the same at all!  They are not the same in any way however. Its not because people are lazy or not intelligent that they get these two mixed up, its that they are two parts to a puzzle that most people don’t have to deal with on a daily basis and  as a matter of fact most Karate people don’t think of each as being different at all as well.

                A strategy is a broad stroke idea or goal. It sets the pace and then works with tinier components or actions (the Tactics) to reach that goal.  So, the purpose of a Strategy is to identify and present the goals that advance the overall individuals position to reach the end goal. A strategy for winning a Kumite match may be to take advantage of a person’s weakness and off balance them so you can surprise them with a counter attack. The tactics would be the techniques that you use to accomplish this, so in this case they would be a firm and surprise Ashi Barai and then end with the Gyaku Zuki.

 

Strategy and its development and use in Karate.

                Strategy has a broad scope and its not “Right now” or minute by minute kind of thinking. Its more along the lines of setting specific goals, without setting up how to get there. By specific goals it means a good strategy would NOT be setting a goal like “I want to win” it’s a lot more defined than this, its more “I will off win if I use explosive moves as the defender does not respond well to shifting in speeds and timing”.

                Thinking of it in military terms often helps with a basic understanding. A strategy to win WWII was to take the beaches in France. The Generals all got together and made strategies on a BIG map of Europe and they said “we need to land in France, move to the boarders and then push back the Germans while Russia kept them busy fighting in Russia. Then some lower level guys were given their order “Take the beaches then push towards Germany”. Then the lower level guys had to find tactical ways to take the beaches. As we know from history we lost a tone of hero’s on those beaches implementing the tactics to work the strategy of the Generals.

                In order to have a successful run as a Kumite Competitor or to have good skill as a fighter you need to have a few things. First you need to be strategically thinking all the time. Find the best routes to win a match or take advantage in Dojo Kumite. Is your opponent faster than you,  Maybe more powerful but slower, Doe they seem to bounce a lot on their feet or are they set firm on the floor. Do they have more experience than you or are they Raw and new to Jiyu Kumite?  All these are fantastic first steps for your strategy development. You need to asses your opponent right away. I have sparred with COUNTLES guys that all have different skill sets that I have to be aware of when doing Kumite.

                So, now you kind of know what you are facing, the guy is say slower but much more powerful and has great punching, but his kicks are slow and low. He has a tone more experience than you and better timing. So, strategy development now means that you need to find the weakness that you want to exploit and work around other barriers that will throw you off. So, in this case you want to be faster, throw off his rhythm by shifting yours around to confuse him. You don’t need to  worry to much about high kicks but you do need to keep in mind that his timing means he may have great foot sweeps. You want to keep outside his punching distance till you are ready to jut in and then out again. So the strategy is “Broken timing-Speed and distance variation-explosive moves and use of longer range fast attacks”. 

                Or, you are facing a faster fighter, he bounces a lot on his feet and his center of gravity is higher than yours and he uses a lot of high kicks. He is not as experienced as you and throws techniques without a proper target selection. Okay, so tactics will be to possibly stay inside his kicking range so he has to use his hands to fight, slow down the fighting with use of pressure on the fighter and wait till he lifts his hips/center of gravity and ashi barai the guy till he falls like a tree! Then pounce and finish him off.

                Both of these are strategies that may or may not work depending on who the other guy works his strategy but you would never do the complete opposite of these and say stay in kicking range and try to out kick a quicker longer and more explosive kicker or try and stay in the pocket with a power puncher who has better timing….unless being unconscious is your actual goal!

                Sadly we don’t do a lot of strategy work in Karate, We tend to train mostly in tactics, which I will get to shortly. We miss opportunity to “Game plan” or do some basic “how to” work, unless we are training in Goshindo style work and then its “what would you do if a big guy grabbed you from behind” or “If a guy swings a club at you this way what would you do”….even then we end up going right to tactics and miss out on strategy.

                A good strategy has a mental aspect of a big version of what and a very distinct understanding of WHY. We did not just decide that storming the beaches was a good idea because we fancied the beach  as a nice spot to land, their was a good why involved, just like we say “we will sweep at the legs and get the guy when he is off balance” because the guy will fall and be on the ground, shocked for a second so our second attack will finish him off.

                Also, because of a lack of strategy most people panic when they fight against someone they feel is bigger and stronger or faster and more athletic. I remember a story that Sensei Dingman told me about his fight with Mr. Muller. Sensei is not a big man, about five two or three and he was always about 120.So he was tiny compared to Mr. Mullers near seven feet tall and probably 250! The guy was a beast and Sensei had to face him down. The only words that Yaguchi Sensei had told Sensei Dingman was “beat him” and that was the strategy his instructor…the best Kumite coach in the world gave him for that fight!

                However, Sensei Yaguchi…being the best Kumite coach that the JKA had produced had taught sensei about Strategy. Sensei told me he knew that Muller was slower, longer, had exceptional timing and used his length to keep the attackers on the tip of his kicking and punching zone. Sensei knew to beat Muller he had to break this all down, use his speed and explosiveness to beat the distance, create a situation where Muller was uncomfortable and throw him off so his timing was off.  That was the strategy!

                Dingman Sensei then went and created some tactics to implement, pretty much on the fly. Dingman Sensei has always been better at using and developing strategy to counter others strengths and use his own to his advantage and then implementing tactics he had been training in or making up on the fly. He is a master’s master at this as an athlete and tried to teach this to everyone he coached.

 

Implementation of Strategy…or the Tactics that fulfil a strategy

                So a strategy is an overall “Game Plan” for a situation, be it how to take back Europe from the Nazi’s or how to face a big Monster in a Kumite Match! So, what then is a tactic and how does it apply? Tactics are those drills, the combinations or the techniques that drive the strategy to success. 

                We train Tactics all the time in Class, in fact I would venture that not a single Karate class is run without the use of training in tactics. Step in punch, step in kick, throw a round house kick/ back fist combo and you are performing tactics. The use of physical movement to advance or counter is use of a tactic.  But it’s also not that easy. A technique is only a tactic if its used in conjunction with an overall strategy, and most of the time we are doing this subconsciously or without actually viewing it this way.

                Most students do “Flail to not fail” Karate. They don’t look for a target, they don’t think of follow up moves, they simply throw an arm or leg at an opponent and pray it lands. In sport Karate this is fine, they tend not to think beyond “Throw it and pray” kind of tactics anyways, but in Goshindo or Budo based Karate one has to think like Chess when fighting, what is the move that will flow this attack or defense….how can I draw them into doing what I want….how can I react to a particular strategy to turn it in my favor.?  All these are true Budo reactions and use of strategy. Now the implementation of  the answers is tactical applications of Karate.

                So, the tactical side of Karate is the actual use of techniques used properly against proper targets to meet the needs of the situation and enforce the strategy you have come up with. Now, practicing  good Mawashi Geri on a punching bag IS part of this. You need sharp weapons and you need to be able to “hard wire” yourself to use them at a minutes notice so you can apply them and work your strategy. Practice makes perfect after all, but you also need to have a pliable mind and be able to change tactics to adjust to situational shifting. This is often called “regrouping” Mentally.

                My favorite tactic is to counter punch with a strong Reverse punch when I am faced with a faster person and when faced with a slower or less experienced partner I tend to do my “California blitz” and go for it…if you don’t know what that is…I’m not telling because I may have to use it on you! I practice both moves a lot so I can pull them out at a seconds notice. I tend not to block to much, more just a push to the attack and blast the opponent.  I also don’t do sport Karate so Im not going for a fancy point…its ugly and not a great strategy if I want to be a model. I tend to catch a fist in the face or chest, but I know my punch has better accuracy and power and my redirection drains the power from the original punch…so in a case of power vs power…I win.

 

                Now, back to Dingman Sensei and his fight with Mr. Muller, The strategy was in place…break rhythm, use speed to win and get inside his power zone.  What tactic did Dingman Sensei use to address the Strategy?  He broke the rhythm using his “Dingman Duck” its not a real duck…its when you lead with a leg far out and sneak inside, you use hip motion with most of your weight on your back leg while your front leg sneaks forwards. Its damn Dangerous if you are facing a guy that sweeps a lot but Mr Muller did not do much of that because his size let him avoid that need. Using the up and down bouncing and the “Dingman Duck” he both got inside and broke up the rhythm of Mr. Muller. The shifting around slowed Mr. Muller down as well because he knew Sensei was faster so he kind of planted his weight and thought he would out wait the smaller foe and then just counter…now Sensei had a immobile target.

                Sensei found himself inside Mr. Mullers power zone really fast and he had established a bad rhythm for Mr. Muller and now all he had to do was use a different tactic to score the point.  Keep in mind Sensei was still about three to four feet away and Mr. Muller could rush forwards at any time….But he was sitting stable for the time being. Sensei needed a Ippon or the dance would start all over again and he would need a new strategy or set of tactics so Mr. Muller would not catch on. So, what to do?

                Sensei knew a Ippon would only come if Muller was struck (Sondom people…not a real strike but close) in a spot that he was not defending that would show his complete loss. THE FACE!  Sensei finally set his weight on the back foot, pushed off and rushed inside the three foot area and leapt up. He put his back leg on Mullers extended front leg and pushed so he was now running up Mullers leg to get the right distance and BLAM he shot out a solid straight punch that would have taken Mullers nose off  his face if he had landed it for real and he Kiai’d to show the emphasis on his success in landing the perfect punch, totally surprising the opponent and I can only imagine the ring refs surprise as well!

                The implementation of his strategy and the tactics he used won Sensei a battle in a tournament that NO ONE thought he could win against an opponent that was nearly two feet taller than him and way bigger than he was. The referee called for an Ippon as Muller had his hands low and had not moved at all as the smaller man rushed up him.

 

                Studying Karate with strategy and tactics in mind will not only make things a bit more clear but it will also make your karate more applicable in situations when you really need them. My true thoughts on this is that you must train tactics so they are second nature….use of specific moves and drills will help you in any situation if you can use them with very little thought. Then putting the use of strategy into the training will help you get ready and even asses specific situations so you can then be more effective in them.

                When teaching I am now working on implementing both these ideas and tools into training brown and black belts and putting names to them as Dingman Sensei tended to be more traditional and not name them, but he did teach us this way for years. A student should learn the whys and not just the how’s and they should not just dance in the Dojo with different techniques. They should know why they are doing something, how to do it and the bigger pictures of Strategy and Tactics.

 

 

 

Karate… and good customer service!

Karate… and good customer service!

                I have been doing customer service type jobs since I was 15 years old! I mean I did security but I found really quickly that security is a form of customer service really, you don’t want to toss people in such a way that they wont come back and spend money the next week and you also don’t want to leave trouble in the Bar so they tick off those that ARE spending money right now. I also did some site security were I was all alone for 9 hour shifts, but still any interaction I had with the public, be it so small, had to be appropriate. I also teach Karate and have done so for over 20 years. This might shock you…but its about 60% customer service!

                Karate actually needs more customer service in my mind.  When a Dojo collapses in on itself or a program dies because of lack of students most of the time poor soft skills or people skills are at the root of the issue. Karate instructors, especially early on or when they are under moron senior instructors (the monkey see, monkey do duche bag effect) they tend to get swollen heads and think that the black belt they have around their guts is the end all be all and makes them some kind of God. Not all instructors are like this mind you…but those people normally have exceptional customer service skills and are great teachers.

                I always said I can train a trainer, but it’s hard to teach a teacher! Trainers just bark orders and have nothing to do with you outside of putting together a lesson/work out plan and then throwing you into it. A teacher however is someone that does that, plus guides you and interacts with you. I have had “trainers” that were really good teachers and I have had “teachers” that were just trainers. I’ll show you the difference in the two by saying first that trainers don’t have customer service skills, they just have knowledge and little passion beyond the all mighty $$. Teachers would do what they do for free if they had to....and had other forms of income.

                This is not to say that some “teachers” don’t phone it in and still do it for free…No, my distinction is in the “other” skills and personality that make a person a great teacher. Customer service training should be mandatory for any person thinking about opening a club. The next thing required is a humbling by a humble person. Let the instructors know that they are GOING INTO THE SERVICE INDUSTRY and if they come across like giant duche bags then they will fail. And, to be frank….we all have the ability to have an off day, that’s not what I am talking about…its those that sit back and order students to give them respect…without first giving it.

                The first thing that an instructor must learn and master is the ability to communicate well with others.  This does not mean barking out orders in class, this means talking to parents, chatting with students and going out and “pressing the flesh” in such a way as you don’t look like a sleazy car salesman but really show concern for others and open up a bit about your passion for Karate and teaching. Be open and honest and try to reach out to others. You will be shocked how just a small amount of work in the communications department will help.

                Also, you need to keep students informed and educated about the club and organization and goings on. We live in a Email riddled world were its more likely that you will have more text messages (OMG,4 Reelz) than you will actual conversations in a day!  Time to reverse this, not just by keeping students up to date by emailing them and putting out web info on your web site…but by talking to them! Get used to it…it’s been our way of communication for…well since we learned how different grunts meant different things! Far too often we rely on just throwing an email out there and then assume that the students knew the info we were sending and then got upset when they did not show for seminars or did not know that a organization fee was past due! Heck even handing them a paper reminder and saying “DON’T FORGET THAT YOUR DUES ARE OVERDUE” is better than just emailing them and forgetting about it.

 

                We also forget that we are kind of salespeople when it comes to our Dojo’s and even if we have great administrators that talk to parents, talk to the students, get the paper work done and then show the students to the training area…we need to make a great first impression too! When a student signs up for classes or even comes in and shows interest you should be introduced or introduce yourself and chat for a bit. Make a good first impression and get to know the student, and let them see you are interested. This also goes for young students that come in and are going to be training, talk to them and their parents and introduce yourself.

                Making contact and getting that connection could mean the difference between a visiting potential student and a long term training students. Don’t be pushy but out and meet them, then introduce them to a few students to let them get comfortable with the class. This is something I need to work on as an introverted reclusive type, but I fake it good!

 

                The next thing you need to have is patience! NOT MY STRONG SUIT to be frank. I tend to be a HURRY UP AND GET IT DONE type of person. But I am patient with students. I was kind of blessed with a learning disorder…and it made me understand early on that everyone learns at a different pace and in different ways. I will teach a student hip rotation for instance and first I will tell them how to do it, then show them, if that does not work I will give them the science behind it and get them to visualize it…and when that does not work I physically touch them and force the rotation. Then I give them time to train in it and different ways to show the power of the movement.

                Patience is important when teaching, my instructor did me another favor that I will forever be in his debt for…..and hate him just a little for! He gave me KIDS to teach…like for five years. Not only did it teach me patience it taught me I actually liked kids…..in small doses! Or in small groups! Teaching kids also humbles the hell out of you. You cannot intimidate a kid or show ego…they see right through it and you lose them as students. You have to be real, humble and attentive. You have to serve their needs and not fight them and their normally high levels of energy, you have to do things that they want to do and learn to turn the boat slowly back to Karate.

            That brings me to the next point; you have to be attentive to the students’ needs as well…and to some extent to just them and their being them. I have had probably a few thousand students of my own, never mind those that are other instructors students whom come and train with me and I can honestly say I don’t think I ever taught anyone that was the same as the next person (I am pointing out the obvious in a sarcastic way). People all need different things and the nice thing about Karate is that they can get it to some extent here. You have to read people and know what they need and to do this you have to be attentive.

                Being attentive means not sitting in your office till the start of class then rushing out to teach and disappearing like a Ninja after. I had an instructor that did that and the whole time I was uncomfortable with his club. I left and found one that had the instructor training before class and after class with students. It was night and day. Being attentive also means reading the students and taking care of them when something is wrong, being empathetic and actually caring about their wellbeing. Remember they may be customers, but they are also Karate family!    

                I like to talk about “Positive Language” and how negativity tends to crush clubs. I tend to be a problem solver with issues, but I tend to also see the negatives and go after them. My problem is that I talk about the negatives and focus on them, mostly as targets but sometimes it becomes an issue. I have learned, and try to enforce, my talking about the positive things more in the club. I think that when I talk about the negative things it makes me think others feel Im astute for seeing them and not being “fooled” by others. However as I age I am starting to realize I care little for the negative people and negative issues that are associated with them and I am starting to respect the positive people around me more and more.

                If I don’t have a great relationship with a particular instructor because I feel they are bad instructors or bad people I used to mention this when others spoke with me or would talk to my juniors about the “negative” People they may come in contact with and kind of warn them about the whole thing. However, the more I age the more I realize I don’t care about the negatives as much and really just want to be happy and influence the club to be a really positive place.

                The other thing I noted was how some other martial arts do this on purpose in clubs. You see positive signs, you hear positive talk only in the club. Granted you get an instructor alone and they vent for hours about the negatives, but in front of the students…all positive! And they have huge clubs. There is a link I think between being so positive and nice to students and growth of the clubs and organization in general.

                Personally I don’t have an issue with classes that go over when I train or have an issue with people asking for additional help after class to work on Kata or answer questions, my issue with time management is when classes start later than they should, instructors get bogged down in personal stuff and don’t worry about their clubs and students or when instructors give away classes they are supposed to teach at because outside responsibilities always get in the way….let me stress ALWAYS. Hey life happens, the odd class might not run on time or you might have a special event, family responsibility or something and you cant make a class. But when you are never at your own club, give away Friday night classes every week (note Friday classes should never be run in the first place, they suck!) then you have an issue.

                Also, instructors need to make a list of things that need to be done each week, month and year and stick to them. Maintenance of the Dojo, paper work, general cleaning and such and make sure that they are done.  Far to many clubs close because the instructor does not know how to do paper work for taxes, or students get lost in the shuffle and never contacted again. Make time, schedule things and stick to them. Time management skills may be the difference between success and failure.

                My instructor has this presence about him that just calms people down. When I was a kid it was kind of out of fear, but as we both age I noticed that there was a change in the effect, he calmed people down simply by the way that he presents himself. It’s hard to describe, it’s like he is the most gentle person in the world, but I know…and everyone that knows him knows…..he is still pretty darn dangerous. It’s his complete lack of ego and his approach to handling people. He shows more love to people than his ability to harm and it pays off for him. When he comes to the Dojo it just changes the mood of training. Everyone has this increased energy and they all want to do better, not because they are scared of him, but because they want to please him.

                Your presence as an instructor should calm people down, remind them why they train and have them work hard for the sake of working hard, not because they are scared of something. You have to be calm, take surprises with a relaxed approach and really just flow with the changes in the club.

                Remember that the first part of Karate is all about sales, get them in the door and then keep em coming back.  The ability to close the “sale” or convince someone that Karate is for them is important. I am a big believer that Karate can be made to suit anyone and that as long as they are willing to put in the effort they will see the benefits of Karate. I actually feel that people that leave are missing the point and often feel they are weak spirited people….something I see as a personal issue and flaw so don’t worry…Im working on it.

                Closing the deal or helping to convince others that its for them means reaching out to others and contacting them in a meaningful way. Often you need to spend time with difficult or wavering people and work with them to remind them why they are training. Its worth it and you should be able to convince them of the value of training…that’s closing skills.

                The last thing that good customer service and Karate have in common is the need to keep learning and the ability to express your new knowledge. Always be a student. Train hard and look for new things to learn, or go back over old things to get a better understanding of it and learn from failures and how to make successes better by learning, researching and developing a better insight into the people you train with and the students you help and teach.

 

                Sometimes the difference between being a good instructor and being a great instructor with a fantastic Dojo is in who you put in key places. The Dojo is an organic and ever growing, shrinking and changing world but the keys to success are with the customers service an instructor provides. It used to be that any tough guy with a black belt could open a meat head factory and be a success. But that has all changed with the times and Karate needs to be smart about it, we need to grow our skill sets and push ourselves to be better sales people overall….as well as reminding ourselves that we need to be students always.